The protection of your personal data is particularly important to us. We therefore process your data exclusively on the basis of the legal provisions (GDPR, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing on our website.
Contact Us
If you contact us using the form on the website or by email, the data you provide will be stored by us for six months in order to process your request and in case of follow-up questions. We will not pass on this data without your consent.
Online Appointment Booking
If you make your appointment booking via our website form, we will process your data in accordance with the applicable data protection guidelines. We save the data you provide to process the booking and will not pass it on without your consent.
Cookies
Our website uses so-called cookies. These are small text files that are stored on your device using the browser. They do no harm.
We use cookies to make our offering user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser the next time you visit.
You can decide for yourself about your cookie settings and what type of cookies are stored. The following cookies can be used:
Necessary cookies
Session cookies are technically necessary in order to be able to recognize several related requests from a user and assign them to a session using stateless protocols such as HTTP.
Your cookie settings are also stored in a cookie :)
Cookies for functionality
We use external services to expand our offering. In most cases, these services also require cookies in order to function properly. This includes online booking, social media (social wall), videos, webcams, weather widgets, digital guest directories, etc. They ensure an optimal user experience.
Cookies for statistics and marketing
Google Analytics
We use Google Analytics to collect statistics on our website. This information is stored anonymously and allows us to analyze the behavior of our visitors and continually improve our website.
Google Analytics sets the following cookies:
_ga
Expires after: 2 years
Description: Used to distinguish users from each other.
_gid
Expires after: 24 hours
Description: Used to distinguish users from each other.
_gat
Runs out after: 1 minute
Description: Used to limit the request rate.
Web analytics
Statistical evaluation (tracking)
Google Analytics is used to statistically evaluate the use of our website.
Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA.
Google Analytics uses such targeting cookies.
You can find more information about how Google Analytics handles user data in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de
Transfer to third parties/obligations of processors
We may transfer your personal data to processors, taking into account the permitted purposes of use (e.g. for statutory reporting, for processing your online booking or our electronic advertising in the form of newsletters), which are necessary for the provision of the services you have requested must be consulted, all of whom have committed themselves to comply with the applicable data protection standards. Please contact us for further information.
IP anonymization
We use the “Activation of IP anonymization” function on this website. As a result, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator.
The IP address transmitted by your browser as part of Google Analytics is not combined with other Google data.
We evaluate this technical data anonymously and only for statistical purposes in order to continually optimize our website and make our internet offerings even more attractive. This data is stored separately from other personal information on secured systems. No conclusions are drawn about individual people.
Fonts
Fonts used are exclusively loaded from the agency server (location in Germany). The visitor's personal data is neither stored nor evaluated.
Social Media
Plugins from various social networks are used on our pages:
youtube.com, YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA, marked with the YouTube logo.
facebook.com, Meta Platforms, Inc., Menlo Park, CA, USA, marked with the Facebook logo.
instagram.com, Instagram LLC, 1601 Willow Rd, Menlo Park CA 94025, USA, marked with the Instagram logo.
If you access one of these social plugins via our website, your browser establishes a direct connection to the server of the respective network. We therefore have no influence on the amount of data collected using the plugin and will therefore inform you according to our level of knowledge:
As soon as your plugin is integrated, it transmits information - such as calling up a page - to the corresponding social network. If you are logged in to the respective network at this point, the visit can be assigned to your account there. You can prevent this by logging out of Facebook or YouTube before visiting our website. If you interact with a plugin, for example leaving a comment, this information is also transmitted directly from your browser to the social network and stored there.
Even if you don't have an account with Facebook or YouTube, there is a chance that your IP address will be found out and stored. By default, we do not use social media cookies and do not transmit any data to social networks. Only an active process in a social media service - sharing, tweeting, etc. - is recorded by it.
For all information on the scope of data collection, further processing and use of the data by Facebook or YouTube and the protection of your privacy, please refer to the data protection information of the respective network:
Facebook: https://www.facebook.com/about/privacy/
Instagram: https://help.instagram.com/519522125107875?helpref=page_content
YouTube: http://www.google.com/intl/de/policies/privacy/
Newsletter
We may send you a newsletter in the future. You have the option of subscribing to our newsletter via our website. For this, we need your email address and your declaration that you agree to receive the newsletter.
You can cancel your newsletter subscription at any time. Please send your cancellation to our email address. We will then immediately delete your data in connection with sending the newsletter.
Your rights
In principle, you have the rights to information, correction, deletion, restriction, data portability, revocation and objection.
If you believe that the processing of your data violates data protection law or your data protection rights have been violated in any other way, you can also complain to the supervisory authority.
